Panache Response Plan / COVID-19

While we are thrilled that Panache Salon and Spa is now back open, although we enter this "New Normal", very cautiously. 

There are quite a few changes, some hopefully shorter term, while other new procedures are now permanent.

We are Now Open




We first want to thank all clients for their patience while we re-launch Panache. We are in very disturbing times and have approached this crisis with raw data, science, and common sense. We will update this page as any changes to Panche due to the COVID-19 Pandemic.

We would like to assure you that as always, the Panache team has surpassed CDC and the Pennsylvania Board of Cosmetology guidelines for the safety of all.

Some people have asked us, "Why are you going to such extreme measures, just do the local minimum, as this will pass soon".
Our position as a responsible company is this;

If Panache is going to error, it will error on the side on caution. 

Below you will find our companies Response Plan detailing how Panache and our team will be operating going forward.


The virus that causes the Coronavirus 2019 Disease (“COVID-19”) is easily transmitted, especially in group settings, and it is essential that the spread of the virus be slowed to safeguard public health and safety.

COVID-19 can be transmitted from infected individuals even if they are asymptomatic or their symptoms are mild, such as a cough. It can also be spread by touching a surface or object that has the virus on it and then touching your mouth, nose, or eyes. This guidance document addresses the procedures businesses in the cosmetology industry must follow to limit the spread of COVID-19 to the extent they are permitted to conduct in-person operations.


THE PANACHE RESPONSE PLAN

GENERAL COMPANY WIDE INFOMATION

  • At this time, Panache Salon and Spa is approved to perform all our services except the following;
           - Facials and any skincare that would require removing the client's facemask.
           - Waxing of the lip or chin
  • A proper mask or face covering MUST be worn at all times while inside Panache. Regarding any medical exceptions, we must ask that a Physicians form be filled out. Panache does Reserve the Right to refuse service to anyone.
  • Social distancing guidelines of 6 feet must be maintained by all persons inside the building whenever possible.
  • At this time, Clients arriving to Panache MUST wait in their vehicles until called into the salon. Clients will go directly to their service provider.
  • We ask that for now, no one brings any guests or children, (unless they are getting a service), with them to Panache.
  • If you are feeling sick or feverish on the day of your appointment please call. We will happily reschedule your appointment for a better time.
  • Clients will be asked when making an appointment and arriving the day our their appointment a couple of pertinent COVID-19 questions.
  • ALL staff members have their body temperatures checked and recorded daily.
  • Travel Policies are in effect for all staff of our company.
  • Personal Protective Equipment is worn daily by all staff.
  • Clients will be using disposable capes
  • Our relaxation room, Paris, will be closed as well as the waiting room.
  • Chairs, tools, and all touchpoints are cleaned with CDC approved cleaners after EVERY client.
  • We have purchased the best Electrostatic Disinfection Fogger available on the market to commercially disinfect the entire building nightly.
  • (More to follow)


WHAT TO EXPECT WHEN ARRIVING AT PANACHE


      STYLISTS - VIRAL CONTROLS AND PROCEDURES

  •  All guests will be called into Panache for their scheduled appointment by “TEXT”, as they arrive in the Panache parking lot. Stylists will great you in the HALLWAY by changing rooms.
  • All Stylists and Guests MUST stop and use the hand sanitizer station together.
  • All Styling chairs and color chairs MUST be wiped down with Hydrogen Peroxide wipes provided. They have a 1-minute “Dwell” time to eliminate any virus. CDC approved
  • All stylists will be required to ensure every client has a mask on at all times. We will offer them a sterile new mask if they did not arrive with one.
  • Provide each client with a new disposable cape, discard after every service.
  • No handshaking or hugging.
  • No physical contact with clients outside of the contact required to perform the service.
  • Wipe down handles of hand mirror before handing to the client.
  • Store fresh capes in a closed container.
  • Explain again, if needed, that your mask and theirs must stay on during the entire visit.
  • Wipe handles of any tools before using on the client.
  • Disposable gloves are to be worn by the employee, to the extent the service can be performed properly while wearing gloves.
  • Sanitize all tools and equipment immediately after use and store them in a closed container.  
  • Products may be kept at each station but must be sanitized at the beginning of the day and at the end of a shift.
  • Place used brushes and combs in a closed container marked "used".
  • One bottle of hand sanitizer at each station, stylists will also have your Peroxide wipes for cleaning chairs and alcohol disinfectant spray for your tools.

     

     


         
     NAIL TECHNICIANS - VIRAL CONTROLS AND PROCEDURES

  • Our Nail Specialists will greet you at the ‘PANACHE CAFÉ”. All guests will be called into Panache for their scheduled appointment by “TEXT”, as they arrive in the Panache parking lot.
  • As always, use our Autoclaved, individually wrapped nails toolset for each client.
  • The client and the employee must wear a face mask during all interactions.  
  • Disposable gloves will be worn by the employee, to the extent the service can be performed properly while wearing gloves.
  • Sanitize all tools and equipment immediately after use and store them in a closed container.  
  • Store clean linens in a closed container.
  • Products may be kept at each station but must be sanitized at the beginning of the day and at the end of a shift.
  • Place used equipment in a container marked “used.”
  • Pedicure tubs to be cleaned and disinfected after every client, same as before.
  • Store one bottle of hand sanitizer at each station.
  • Manicure tables must have a partition between the employee and the client that allows for the minimum amount of open space necessary to accomplish the service.  

     


     MASSAGE THERAPISTS - VIRAL CONTROLS AND PROCEDURES

  • All guests will be called into Panache for their scheduled appointment by “TEXT”, as they arrive in the Panache parking lot.
  • You will meet your masseuse in the HALL by the SPA door.
  • Both the service provider and the client will use the hallway Hand Sanitizer TOGETHER.
  • Massage tables will be disinfected with Hydrogen Peroxide wipes between each client. 
  • Our relaxation room, Paris, will be closed for the time being.
  • Massage Therapists will wash their hands in the spa room sinks WHILE the client is present in the room.
  • Consultations are to be performed in the service room.
  • New linens and face covering for the tables will be changed for every client, as always.
  • They will receive their robe and slippers from the Spa staff for the time being.
  • Clients may change and use the steam shower. Locker rooms are to be aired out four-times an hour.
  • No more than TWO people in the Locker rooms at any one time.
  • Door handles will be wiped with disinfecting wipes after each guest's departure and on any equipment before using on the client.
  • The client and the employee must wear a face mask during all interactions.  
  • Massaging of the HEAD is allowed but not the face.
  • Disposable gloves are recommended to be worn by the employee, to the extent the service can be performed properly while wearing gloves.
  • Sanitize all tools and equipment immediately after use and store in a closed container.  
  • Store clean linens in a closed container.
  • Products, such as your massage oils and creams may be kept in each room but must be sanitized at the beginning of the day and at the end of a shift.

     



     
    ESTHETICIANS - VIRAL CONTROLS AND PROCEDURES

    Panache will not be performing ANY Skincare services during the Green Phase of the Pandemic.
    Waxing services ARE allowed, as long as the clients' Face Mask will remain in place the entire during the entire service.
    No lip or chin waxing.

  • All guests will be called into Panache for their scheduled appointment by “TEXT”, as they arrive in the Panache parking lot.
  • You will meet your next client in the HALL by the SPA door.
  • All Panache Estheticians will be wearing a mask and face shields.
  • Our relaxation room, Paris, will be closed for the time being.
  • Both the esthetician and the client will use the hallway Hand Sanitizer TOGETHER.
  • Estheticians MUST wash their hands in the spa room sinks WHILE the client is present in the room.
  • Skincare tables will be disinfected with Hydrogen Peroxide wipes between each client. This takes one minute to accomplish.
  • New linens and face covering for the tables will be changed for every client.
  • They will receive their robe and slippers from the Spa staff for the time being.
  • Clients may change and use the steam shower. Locker rooms are to be aired out four-times an hour.
  • Consultations are to be performed in the service room.
  • No more than TWO people in the Locker rooms at any one time.
  • Door handles will be wiped with disinfecting wipes after each guest's departure and on any equipment before using on the client.
  • The client and the employee must wear a face mask during all interactions.  
  • Massaging of the HEAD is allowed but not the face.
  • Disposable gloves are recommended to be worn by the employee, to the extent the service can be performed properly while wearing gloves.
  • Sanitize all tools and equipment immediately after use and store them in a closed container.  
  • Store clean linens in a closed container.
  • Skin Care Products may be kept in each room but must be disinfected at the beginning of the day and at the end of a shift.

 


ADDITIONAL RESOURCES

The following websites offer the latest information on COVID-19 for individuals:

Governor Tom Wolf's website: www.governor.pa.gov

Pennsylvania Department of Health website: www.doh.pa.gov

Occupational Safety and Health Administration (OSHA) COVID-19 website: www.osha.gov/covid-19Opens In A New Window

Centers for Disease Control and Prevention (CDC) COVID-19 website: www.cdc.gov/coronavirus/2019-ncovOpens In A New Window


IMPORTANT NOW THE WE HAVE OPENED PANACHE AGAIN: 

We want to remain open, so everyone please do their part.

We do ask if you do not feel well, please give us a call or send a message and we will happily reschedule your appointment at your convenience. 
 

Thank you for your patience and understanding of our changes during this global medical emergency.  

 

         Panache Salon and Spa
814-838-3333
www.panacheerie.com

Erie, Pennsylvania

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