"Your reservation is very important to us. Each service time is reserved exclusively for you to ensure you receive the best possible service and experience.

We understand that unexpected circumstances may arise, and rescheduling or cancelling might be necessary. To best serve all our guests, we kindly request 48 hours' notice for any changes or cancellations. Reservations canceled or rescheduled with less than 48 hours' notice will be subject to a 50% charge of the scheduled service.

This policy allows us to offer the service time to another guest and maintain the highest level of availability for everyone.

-Guests who no-show for a reservation will incur a charge of 100% of the scheduled service.

-Guests arriving 15 minutes or more after their scheduled time may need to be rescheduled, which could result in a late cancellation fee.

-New and existing guests will be asked to secure a reservation with a credit card on file.

As a courtesy, we send a text confirmation 3 days before your reservation and an additional reminder 1 day prior.

If you need to reschedule or cancel, please call or text the salon at (814) 838-3333.

Kindly note that replies to confirmation texts or emails are not monitored. Our Client Relations Coordinators are happy to assist you if you are not currently receiving reminders.

We appreciate your understanding and cooperation as we work to provide the best experience for all Panache Guests!"

Panache Salon and Spa policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientèle.

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Confirmation Calls, Text, and E-mails

As a courtesy, we will call and confirm your service appointments one business day before your appointment date if you have not confirmed through text message. However, if we are unable to reach you and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments, and the cancellation fee.

New Client Color Appointments

Please be aware that we require a $50-$100 deposit on file to schedule a first-time color appointment. Your deposit secures the reservation time for both you and the provider. This is not an additional charge but a partial prepayment that will be applied at checkout!

Contact Us

If you have any questions about this Cancellation Policy, please contact us at panache@panacheerie.com.

This policy was last modified on October 1st, 2025.

Cancellation Policy at Panache Salon and Spa

"Your reservation is very important to us. Each service time is reserved exclusively for you to ensure you receive the best possible service and experience.

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